D93706
D 93706
FIRST SEMESTER B.Com./B.B.A. DEGREE EXAMINATION
NOVEMBER 2020
(CUCBCSS)
B.B.A.
BBA 1B 01-MANAGEMENT CONCEPTS AND BUSINESS ETHICS
Time : Three Hours Maximum 80 Marks
Part A (Objective Questions)
Answer all ten questions.
Each question carries mark.
Choose the correct answer.
1.....................has defined the basic problem of managing as the art of "knowing exactly what you want
men to do and then see that they do it in the best and cheapest way".
(a) Henry Fayol. (b) F.W. Taylor.
(c) Mary Parker Follett. (d) None of these.
2. .......................is the process of identifying and grouping of work to be performed.
(a)Organising. (b) Staffing.
(c) Division of labour. (d) Planning.
3. .........................s the activity of influencing people to strive willingly for a group of objectives.
(a) Motivation.
(b) Leadership.
(c) Communication. (d) None of these.
4. .........................Leadership gives complete freedom to subordinates.
(a) Authoritarian.
(b) Participative.
(c) Free rein. (d) None of these.
5. ..................is a process that allows people to make decisions based on their deeper values which will
be economically, socially and environmentally sound.
(a) Holistic approach. (b) Ethics management.
(c) Code of conduct. (d) None of these.
Fill in the blanks :
6. ......................developed the "Need Hierarchy Theory* to explain human behaviour within
an organisation.
7. .......................developed the concept of Management by Objectives.
8. Concentration of authority of decision-making at top levels of management
is known as...................
9..................... Ais A buzz word to employees to observe ethical norms and forms
the basis for rules of conduct.
10. .....................represent an individual's highest priorities and deeply held driving forces.
(10 x 1 = 10 marks)
Part B (Short Answer Questions)
Answer any eight out of the ten questions in two or three sentences.
Each question carries 2 marks
11. Define Organising.
12. Define Ethics.
13. Define co-ordination.
14. Define Planning.
15. Define Leadership.
16. What is selection ?
17. What do you understand by line organisation
18. What is the span of control?
19. Define Staffing.
20. Define Values.
(8 = 2 - 16 marks)
Part C (Short Essay Questions)
Answer
any six out of the eight questions in about 200 words.
Each question carries 4 marks.
21. Explain the role of organisation culture in ethics.
22. What are the features of planning ?
23.What are the styles of leadership?
24.What are the important features of business ethics ?
25. What are the steps in organising?
26. What are the techniques of direction ?
27. Explain the features of co-ordination.
28. Describe the steps in controlling.
(6 x 4 = 24 marks)
Part D (Essay Questions)
Answer any two out of the three questions in about 800 words.
Each question carries 15 marks.
29. Explain the planning process.
30. Describe the nature and importance of leadership.
31. What do you understand by management? Explain the nature of management.
(2 x 15 = 30 marks)
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